Return Policy

Return Policy

Phoenix Health Card” has no return policy. Once the card has been delivered, it cannot be returned or exchanged, unless there has been an error/mismatch in the details printed on the card. In case of error with the card, please inform us within 7 days of receipt and we will process the changes within 10 working days.


If you have received a damaged or defective card, you can inform us at

And raise a replacement request within the applicable Returns Policy period.

Cancellation Policy

You can cancel your “Phoenix Health Card” delivery before the payment has been made. Unfortunately, an order cannot be cancelled once the card has been delivered to you.

In case you have made the payment, and the card has not been delivered to you, the entire amount will be refunded. Your refund will be processed once we receive the originally ordered card back from your side.

To cancel your order, you must write to us at or 73590 51234

Once you request the cancellation of item(s) in your order, it will take us a maximum of 10-15 business days to cancel the order and initiate a refund. You will be notified of the same by phone call or email.

In any of the above cases, you can get in touch with us on: ,

73590 51234

Refund Policy

Phoenix Health Card” is non-refundable for purchases made. “40plus health care Card” reserves the right to cancel any card where incorrect or fraudulent information arises. In the event that information is found to be incorrect, you shall not be entitled to a refund.

In case the product has not been delivered to you, the entire amount shall be refunded by one of the following ways:

  1. Bank Transfer

  2. PayTM